Country Inn & Suites by Radisson Albany GA

Exceptional

Undesirable. I wouldn't recommend this...

Disliked: The front desk clerk took his time to come to the desk when I was checking in.There was a rancid smell as soon as I entered the room. It was awful. The room was freezing. The thermostat reverted to a cooler temperature when my adjusted it. I asked the housekeeper for towels and was told that I had to get them from the front desk. I inquired at the front desk and he told me that he had to get some from a room with no guest(s).😳😔

I wouldn’t book this hotel...

Liked: The only thing good about this property was the location.
Disliked: It was dirty. The carpets in the hallway were dirty and lifting up. The curtains in the room were filthy. The bathroom was the worst. The toilet wasn’t cleaned, I had to buy Lysol and Clorox wipes to clean the bathroom before allowing my kids to use it. The bathroom handle on the door was loose and hard to keep closed. &the shower was absolutely disgusting. Thankfully we were only there for a few hours. The only reason we stayed was because it was too late to switch hotels and we were only needing it to rest before getting on the road

Our first room the refrigerator...

Liked: Good location
Disliked: My first room the refrigerator didn’t work. We moved to another room and was awakened by a loud noise and sweating then realized the air went out.

Wouldn’t stay there again.

Disliked: Seemed dark and dingy. Breakfast was terrible.

Exceptional

Pleasant

Great short stay. Would return.

Liked: The property was clean and the staff was extremely friendly and accommodating.
Disliked: The pool heater was broken as well as the sauna.

I need a refund

Liked: I didn’t like nothing about the hotel and no house keeping for 3 days til left no towels or cleaning the entire time I was there I would never stay at this facility ever again it’s not worth my money