Country Hearth Inn & Suites Edwardsville St. Louis Guest Reviews
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2.8 miles from Edwardsville centre |
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Lesley Thu, 25 April 2024
She was the difference! To...
Liked: The staff well I only had one person the entire time I was there but she went so far above and beyond when other staff could not be bothered to make eye contact. She seen me struggling and stopped everything she was doing and got me and my belongings to my room made sure I didn’t need anything and took the cart back down with her. She even checked in on me at later time to make sure I was ok and that I didn’t need any help. This treatment lasted the 3 days 2 nights I was there and on check out she had the cart by my door ready for me and then was there to help me to my car. She made the difference! She was amazing. I wish I knew her name. Oh and did I mention. She was the housekeeper! Your receptionist wouldn’t even make eye contact the housekeeper checked me in and everything!
Tasz Sun, 14 April 2024
Very good
Krystal Thu, 11 April 2024
Very good
Liked: Close to Softball fields, breakfast was ok
Disliked: We asked for a late checkout and they could only give us an extra hour. Being 4 hours from home and not playing a softball game until 430 that day, it didn’t help.
Deborah Tue, 26 March 2024
Very good
Liked: Clean& comfortable. Especially liked the personal touches and homey feel
Karen Sat, 23 March 2024
Good
Travis Sat, 16 March 2024
Superb
Karen Mon, 11 March 2024
Adequate but need to freshen...
Liked: the locations is great for what I needed. The staff are very helpful and friendly
Disliked: The breakfast offers almost nothing that is Gluten free except for yogurt and oranges. I had stayed here previously and mentioned that but nothing was changed. My room did not smell fresh. It made me wonder if it had been cleaned thoroughly including sheets. They just didn't smell fresh either.
Chausse Thu, 7 March 2024
Exceptional
Danielle Wed, 6 March 2024
Exceptional
Verified Hotel Guest Wed, 28 February 2024
Liked: The bed was comfortable and the room was quiet.
Disliked: My only complaint would be that this hotel and others that Ive stayed at in the past six months do not have staff at the front desk.