Cottons Hotel and Spa

Disappointing

Liked: Spa error was good & staff ok
Disliked: Rooms not great value for monies Rooms didn't really get cleaned unless you askedThe breakfast is the most awful facilities- I stayed in much cheaper hotels and the breakfasts were much better especally the price you pay - were are the yogurts, cheeses, hash browns etc awful awful awfulI am disgusted that this hotel charges different ppl different rates - when I had to pay an extra £15 to use the Spa facilities when other guests whom paid through booking.com didn't end up paying and got the facilities includedI find this hotel like to charge ppl for things that other hotels don't so this hotel I would classify as just under 3 stars and I generally stay in 4 stars and this is one of the worst I've stayed in

Superb

Reasonable

Liked: Room clean and before comfortable
Disliked: No view at all

Superb

Exceptional

Liked: Lovely hotel, clean and nice staff.
Disliked: Not really anywhere to get changed as we had a wedding to attend, had to change in toilets. We could have paid early check in but earliest was 1pm and we had to leave by 1.

Nice hotel, great location in...

Liked: Lovely hotel in a great location for Knutsford town centre and a wedding we were attending locally however the room was a little disappointing for the money. No plug sockets near a mirror which was a pain when getting ready for a wedding!! However the pool and outdoor hot tub in the health club was beautiful! Nice complimentary toiletries, bed was quite soft so not the comfiest but could be personal preference.
Disliked: Soft mattress, room a bit dated and no mirror at dressing table....Also weird we had to walk through the restaurant to get to and from our bedroom...?!

overall enjoyed the stay

Liked: clean and pleasant staff

Lovely hotel, just a shame...

Liked: Such a lovely surprise for the kids to find activity pack, toiletries and dressing gowns for them, this was a lovely touch
Disliked: Disappointed that if booked through booking.com you have to pay £15 per person for swimming. This was really hard as children knew there was a swimming pool so had to pay £60 extra to use this!!! If I had booked through the hotel it would have been included!

Wast pleasant enough

Liked: We have stayed in this hotel now for five years. Every July we are slowly finding things are changing rooms are looking tired. Things broken not being replaced. Cutbacks have been made in the restaurant. Used to enjoy an evening meal with a singer on things like this don’t happen anymore. Breakfast is now self service when was a sit down menu
Disliked: All the changes that have been made over the last year