Cotton Court Hotel by Valencia Hotel Collection Guest Reviews
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0.5 miles from Lubbock centre |
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Ernest, Midland, visiting Lubbock Memorial Civic Center Fri, 21 April 2023
Liked: Easy check in and out.
Disliked: Parking.
Emily Wed, 20 March 2024
Overall, great experience and definitely...
Liked: This hotel was SO beautiful! I really enjoyed the overall amenities, the rooms themselves, and the open space with the fireplaces scattered throughout. It was beautiful and the staff were so incredibly accommodating and kind! Literally, probably some of the nicest folks I've encountered at a hotel - they were GREAT! The entire staff was very helpful in the sense that they answered all of our questions with ease and they had so much personality. Overall, big fan of this place!
Disliked: Despite the 10-star experience with the staff, I was expecting the room to be cleaner considering the price of this hotel. I'm not sure if my counterparts had the same experience in their rooms, however, my bathroom wasn't entirely clean (e.g., little things on the floor, and the overall wipe-down looked a bit sloppy). It wasn't a huge deal as everything in the actual room looked great, but it certainly wasn't ideal for the price of a standardized king suite. If you are operating a luxury hotel, I would hope that cleanliness is the top priority.
Michael Wed, 20 March 2024
Exceptional
Liked: We always like staying here when in Lubbock
Disliked: Parking usually a challenge
Alberto Mon, 18 March 2024
Exceptional
Alexander Sun, 17 March 2024
Exceptional
Donnadee Mon, 11 March 2024
This is my new favorite...
Liked: The room was very spacious and the bed super comfy. I loved the retro fridge and style of furniture. The outdoor courtyard was excellent, especially the cowboy cauldron fire. Each staff member that I interacted with was very friendly and helpful.
Disliked: Parking is the only tricky part. Woman traveling alone with kids so I didn’t want to park far away from the entrance in the garage.
Sarah Sat, 9 March 2024
Exceptional
Liked: Fantastic hotel, staff were wonderful, restaurant equally amazing
Michael Tue, 5 March 2024
Exceptional
Meredith Sat, 2 March 2024
Superb
Michael Fri, 1 March 2024
Exceptional
Mcdonough Mon, 12 February 2024
Exceptional