Name: Cottage Lodge Hotel
Address: Sway Road, Brockenhurst
Telephone: (888) 406-7656
Rating: 4.5

Delightful relaxing well situated gem

Liked: Small, homely, relaxing, beautifully appointed

Two days I the New...

Liked: We only took breakfast twice and that as served on demand, without the classless buffet of other hotels. The dining room is spotless with a relaxed and polished atmosphere. The staff are friendly, professional and helpful. The bar has a limited choice, but operates on an honesty box, which reflects the trust that management place in their guests.. Our room was clean, the linen fresh and crisp. Even the cream carpet was bouncy and without grubby footmarks. The bathroom was clean, the towels generous and soft.
Disliked: The access gate on the outside of our room banged on it's sprung closing gear. Some guests let it bang shut which was a disturbance when we were trying to sleep.

2 night stay

Liked: Warm welcome. Personalised parking space. Good food options. Comfortable beds. Lovely room.
Disliked: In the twin room, bathroom needed some hooks to hang clothes. Not enough drying space for towels. Shower rose was too low and too big for the shower. Being tall, I was unable to stand under it and it was at my eye level but probably fine for much shorter people. Shower hose was available but the shower rose was in the way. It would be great if this could be improved.

Delightful

Liked: It was easy to find. We called ahead to ask if we could arrive early to leave our car there, not only did they agree immediately, giving us a named car space of our own outside our room. Then they offered us that our room was already clean and ready, and we could get in hours before official check in. Every single person was smiley, friendly and helpful. On request they gave us a taxi number and that worked well for us, as we were going to a party.In the morning again with the friendliest service, we had a most magnificent breakfast, with anything we could have wished for, which was a very pleasant end to a delightful stay.I would recommend Cottage lodge hotel to anybody.
Disliked: There was nothing we didn’t like

Highly recommended!

Liked: Wonderful hosts. Very comfortable style: lovely room, great breakfast and an ideal location for exploring Brockenhurst and the New Forest. Will definitely return!
Disliked: Nothing!