Avoid room 16 if possible

Liked: Very clean and although small, the room has everything needed with a comfy bed.
Disliked: Room 16 was right by the back exit and with it being an airport hotel people were in and out all night. I didn't get a solid hours sleep all night and I'm a heavy sleeper.

Close to an excellent pub...

Liked: Great location. Bedroom and bathroom were very clean.
Disliked: Very squeaky floor and bed from room above

Exceptional

nice for my overnight layover...

Liked: closeness to Gatwick airport, 24/7 airport shuttle
Disliked: Room is extremely small

Exceptional

Good

Liked: The hotel was nice, staff friendly.
Disliked: Our bed was not comfortable, bedding made us itch.Other people staying were very noisy which I do understand is out of the control of managementDisjointed I had to pay £10 to park & wasn't made aware when booking. We didn't arrive until 9pm & left at 3.30am so had no breakfast which you would have thought the Hotel would have wavered the parking.

Very good

Thanks for a great stay...

Liked: Great check in with comedy duo at reception was much appreciated. All the staff I met with were very friendly. My room was on the top floor and was huge, spotlessly clean and very comfortable. Really good shower. Airport shuttle was very efficient. Quiet given the proximity to the airport too. Would definitely stay here again if flying in or out of Gatwick.

It was okay. The quality...

Liked: Cleanliness and dining/bar facilities. Restaurant meals were good. Parking availability, although paid, was good.
Disliked: Internet was a let down. Low band width and so internet was very slow and video meetings were hit and miss.