Corinthia Hotel London

Absolutely worth the stay for...

Liked: So impressed with our experience at the Corinthia! The staff is very friendly and they pay attention to all the little details that create a unique and customized experience. Room was beautiful and comfortable the spa is the star of the show. Definitely recommend!

Very good

Liked: I had the pleasure of staying at the Corinthia Hotel in London from Friday, June 20, to Monday, June 23, in room 601. I first encountered this hotel shortly after its opening around 2012, likely timed with the London Olympics. Since then, Corinthia London has set my benchmark for hotel excellence. Although I have visited other Corinthia hotels, such as those in Lisbon and recently in New York, none have matched the standard maintained by the London property, particularly in terms of facilities, comfort, and quality of service.Among the positive points, I particularly highlight the extraordinary quality of rest, thanks to exceptional beds, top-quality sheets, and mattresses ensuring a superb sleeping experience. Another strong point is the bathroom, especially the shower, which has great water pressure and immediate hot water availability. Additionally, I want to underscore the remarkable kindness and attentiveness of the staff, always eager to resolve any issues promptly and making guests feel at home.However, I noticed some details that, although easily solvable through maintenance and attention, require immediate intervention to maintain the high standard that has historically distinguished this hotel:Firstly, I was surprised that despite being subscribed to the Corinthia newsletter and being a recurring guest for over a decade, there was no special recognition or acknowledgment during check-in. It would be advisable to implement a system recognizing and valuing loyal customers.Regarding restaurant staff, particularly during breakfast, I noticed visibly worn or poorly ironed uniforms, as well as dirty or inconsistent footwear, details negatively impacting the overall perception of the hotel.Additionally, the lobby restrooms require more attention regarding cleanliness and maintenance, occasionally having unpleasant odors.

Great location, staff friendly, and...

Liked: Staff are very friendly and accommodating. Rooms large and breakfast great. Fantastic location right beside embankment station.
Disliked: It is very expensive and I phoned down to housekeeping a few times and received no answer.

Exceptional

Another perfect visit to the...

Liked: As always this hotel is one of my favourite to visit, the hotel is beautiful, the staff are very friendly and welcoming, facilities are fantastic and the food is excellent.
Disliked: Everything was perfect

I sadly wouldn't return, as...

Liked: Clean, beautiful building, great location
Disliked: Birthday not acknowledged, requests asked for not made, staff didn't seem to want to go out of their way for you, felt like everything was meet with a "no". Disappointing for a hotel of this value

Exceptional

Exceptional

Exceptional