United States
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United KingdomCopthorne Hotel Plymouth Guest Reviews
OVERALL AVERAGE SCORE:
EXCELLENT (4.2 out of 5)
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| 0.2 miles from Plymouth centre |
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Anonymous Mon, 17 February 2020
Good
Liked: Breakfast and dinner were good value for money. Location was good and staff were helpful.
Disliked: Room was very cold and quite dated.
Samo Mon, 17 February 2020
Superb
Jon Mon, 17 February 2020
The room let our stay...
Liked: Food and staff very good
Disliked: The room was meant to be a ?Deluxe? but far from it, water coming in through windows, carpets torn, handles broken on cupboards barely any hanging space for clothes, TV not working and bathroom very shabby
Michael Sun, 16 February 2020
Enjoyable overall.
Liked: Comfy Bed
Disliked: Noise at night from creaking emergency exit door that was left or blown open on occasion
Anonymous Sun, 16 February 2020
Exceptional
Michael Sun, 16 February 2020
Exceptional
Liked: Everything
Disliked: Nothing
Anonymous Sun, 16 February 2020
Very good
Elizabeth Sat, 15 February 2020
Superb
Liked: Bed was spool comfortable. Staff really friendly.
Disliked: Nothing really
Dene Sat, 15 February 2020
Good
Anonymous Sat, 15 February 2020
Pleasant
Liked: Room size was good. Downstairs restaurant and interior looks like photos. Staff very polite and welcoming.
Disliked: Rooms do not look like renovated new room. We remained in the old rooms. Smells of paint throughout building. The bathroom and doors are very dated: as well as the heating. - no A/C. No lift going from car park. TV wasn?t working. Kept turning off. Staff were unaware how to set up the smart app section on tv despite it directing you to ask for staff guidance.
Room cleaner in the morning tried to enter my room 4 times from 9-11:30 when check out is at 12!!!! Despite seeing me in the room from walking in at 9am. I ended up putting the latch on the room which stopper her from physically entering the last time she tried.
