Superb

A lot of items in...

Liked: Great location and room was fairly clean.
Disliked: When we checked in the bathtub was half full of water from a leaking tub faucet with the drain closed. Two of three lights above the bathroom vanity were burned out. The only lamp in living room didn't work (knob to turn on and off missing and needed pliers to turn). One of the track lights in kitchen was burned out. The dishwasher upper spray arm was laying in the rack and couldn't put back in. The kitchen faucet spit out water and didn't function properly. Shower on last day had no hot water.

great stay. nice lodge and...

Liked: very nice room, clean and the kitchen was well appointed,
Disliked: pool was under construction and jackhammer was used across the street.we had a good stay anyway.

Loved the unit but parking...

Liked: The unit was very nice, cozy & clean. The lodge was nice also. Cooper Mtn a nice central place to stay. We would return for this unit & lodge if parking & pool dilemmas are solved in future. It was a good value.
Disliked: The unit key is in a different place than where the lodge/unit is; better description/directions could be given for this. Also, the unit was to have a QR code for parking on the unit refrigerator - no QR code. Parking was suppose to be available underground in the lodge. We made several contacts to try & get a QR code, & no one got back with us the entire time we were there which was for several days. Free parking was not convenient or close to the lodge. Other parking was private & signs posted that towing could occur if one parked unauthorized. Customer service should have answered & solved our problem. During a busy season in Copper, this would have posed a huge problem. Also, the pool & hot tub were not working during our stay which was disappointing.

Overall, great value!

Liked: Everything was great, except that the hot tub was out of order.
Disliked: The hot tub was out of service, and it would have been nice to know prior to booking.

Exceptional

Exceptional

Disliked: Some of the directions were confusing, like having to use their app to register our vehicle for being in the parking garage. The app didn't work. We called the help line. Turned out since it was summer, none of the registration details that are used in the high season were necessary. We were worried that our car would be towed if we didn't do what the signs said in the condo. But we were assured all was well and the security person wasn't concerned that we didn't get all the details logged in via the app. Sure would be good if that was clearly communicated so one didn't need to go through the sweating it out.