Coombe Abbey Hotel Guest Reviews
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Write a review
Michael Sun, 24 September 2023
Beautiful setting but rooms need...
Liked: Stunning building and reception area.Amazing view from roomStaff very friendly
Disliked: Room needed a lot of tlc. Carpets were very tatty. Wooden panelling in bathroom was rotten and holes in.
Stuart Sun, 24 September 2023
Overall it was ok, but...
Liked: Everything was"ok" we upgraded the room to a feature room which was very large and the bed was big and comfortable
Disliked: Disappointed that the small details were missing like no fridge or bottled water in the room. Hot tap in the bath wouldn't run so couldn't have a bath, the room and parts of the hotel were looking tired and very dusty.
Mark Sun, 24 September 2023
Stay was ok I chose...
Liked: Beautiful place as always! We always bring our kids around coombe abbey.
Disliked: Nothing really to moan about the property itself . Just felt pushed out by a jaguar event and wedding and not treated as equal. Would of been great to enjoy a meal with my partner as booked
Divya Sat, 23 September 2023
Superb
Abigail Sat, 23 September 2023
Okay - Not the best.
Liked: Some staff were really lovely and accommodating, and the grounds are stunning. Very quiet and a spacious room.
Disliked: The breakfast really let the stay down. On our first morning, there was mouldy fruit put out and there were lipstick stains on the cups given. On the second morning, we were sat at a dirty table, some food was not replaced/ran out at the buffet and had to inform staff that there were no plates left. Whilst this may seem like little things, it’s not necessarily something you would expect. It’s a shame, as this is not the first time I have stayed and it was disappointing after having such a good first stay. When checking out, I had outstanding charges and a card machine was just passed over to me, no discussion of the charges, nor a letter/receipt of the charges, I think it just felt quite abrupt.
Anonymous Sat, 23 September 2023
Lovely but slippery floor in...
Liked: Nice walk Clean Nice view
Disliked: Slippery floor in bathroom
Ronald Wed, 20 September 2023
Exceptional
Teresa Wed, 20 September 2023
Beautiful but not a lot...
Liked: The abby is amazing. So beautiful.
Disliked: Well, there were two weddings and two parties when we stayed there and they kept us up all night. Once the parties died down then the clean up crew dragging equipment around until around 4 a.m. kept us up. The guy running the restaurant was not friendly.
Stefanie Tue, 19 September 2023
Coombe Abbey Hotel is a...
Liked: The hotel was beautiful, lovely features and very interesting. Grounds were amazing. The hotel has a lot of character. Dinner at the restaurant was very nice.
Disliked: There was no one to take our luggage or show us where to get to the room. Hotel seems under staffed. Shower did not work sadly in our room as it was boiling hot.
Sally Tue, 19 September 2023
Disappointing
Liked: Grounds are lovely, the original parts of the hotel are beautiful and interesting. We had a nice view.
Disliked: Dinner service was very slow and when we finally got our food it was lukewarm. Breakfast was terrible, we booked for 9.30am, went down on time and had to join a queue for over 30 mins to be seated. Some of the hot food options were empty and not refilled, no eggs, no butter, no clean glasses for fruit juice. Coffee was terrible. The food that was available was not good quality. Staff were stressed which gave the room a bad atmosphere! The bathroom in our room was very shabby. Why do guests have to pay £8 a day to park when the hotel is in a rural location?