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Cool Palms Motel

eef - +61-1800-870-234
Cool Palms Motel, 4 Nebo Road, Mackay -+61-1800-870-234
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (883 Ratings)
0.2 miles Mackay Showgrounds
t6 mins walking
BOOK ONLINE OR CALL - +61-1800-870-234
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Hotel Description
Cool Palms Motel is a 5-minute drive from Caneland Central shopping center and a 6-minute drive from Mackay city center. It is an 11-minute drive from Mackay Airport. All rooms are on the ground floor and have a private bathroom flat-screen TV air-conditioning and a dining table. You can park your car in one of the free parking spaces provided. Guests can relax in the fully fenced outdoor pool and barbecue area. Cool Palms Motel offers an after hours check in service and free WiFi.

Check-in time: 13:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Swimming Pool
` Garden
` Room Service
` Air Conditioning
` Express Check-In/Check-Out
` BBQ facilities
` Heating
` Fax/photocopying
` On-site parking
` outdoor pool
` vending machine
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Picnic Area
` Daily Housekeeping
` Non-Smoking Rooms Available
` Outdoor furniture
` Fence around pool
` Key access
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Laundry services
` Non-smoking property
` Physical/social distancing guidelines
` Room service available

Cool Palms Motel Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

Write a review

3.5

Good - 3.5 out of 5

Andrew Tue, 10 June 2025

Good

2.5

Fair - 2.5 out of 5

Douglas Sat, 7 June 2025

Passable

Disliked: Beds uncomfortable and the property and room are tired, needs some upkeep (photos make it look better than in person).

3

Pleasant - 3.0 out of 5

Lisa Thu, 5 June 2025

Pleasant

3

Pleasant - 3.0 out of 5

Kristal Fri, 30 May 2025

Pleasant

4

Very Good - 4.0 out of 5

Russell Fri, 23 May 2025

Very good

3.5

Good - 3.5 out of 5

Steve Thu, 22 May 2025

Good

2.5

Fair - 2.5 out of 5

Trent Sun, 18 May 2025

Unsatisfactory

0.5

Poor - 0.5 out of 5

Trent Sun, 18 May 2025

Unsatisfactory

Liked: Pretty dirty but I was able to help the owner clean up the place
Disliked: Lots of alcohol bottles around the place, cigarette butts everywhere, and was requested to help clean up the place

5

Exceptional - 5.0 out of 5

Connor Thu, 15 May 2025

"I recently stayed at Cool...

Liked: "I recently stayed at Cool Palms Motel and had a wonderful experience! The motel's location is perfect for exploring Mackay, with easy access to Caneland Central Shopping Centre and other local attractions. The rooms are spacious and well-appointed, with comfortable beds, modern amenities, and lovely garden views.The staff were friendly and welcoming, and the motel's facilities, including the outdoor swimming pool and free Wi-Fi, made my stay even more enjoyable. I also appreciated the complimentary private parking and 24-hour reception.
Disliked: No problems

4

Very Good - 4.0 out of 5

Sharon Thu, 15 May 2025

Very good

Liked: Ben and his wife are always so accommodating and friendly..we stay here regularly and are always looked after. The rooms are clean and spacious. Great value for money and close to the CBD.

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Cool Palms Motel 4 Nebo Road, Mackay