Name: Continental Inn - Charlotte
Address: 1100 West Sugar Creek, Charlotte, NC
Telephone: (888) 406-7656

Exceptional

Thank you frony desk guy

Liked: It's not fancy, but when am you need is a bed for the night it's whatever. The front desk was so so nice. The room was clean. It was great. No complaints.

Bad

Exceptional

Liked: It was a safe place
Disliked: Nothing to complain about here

Bad

Liked: I didnt like the location of the motel. Staff was ok but was very deceitful in the cost for the night. We left our room in better shape than it was when we got there, and did not get our deposit back.
Disliked: We found this room on trivago for 60 dollars they charged our card 80 and said we would get our deposit back the next morning. They would not give us our deposit back because they said we didn't pay it in cash. It doesn't matter how you pay a deposit if you leave the room the way you found it you should get your deposit back. Not to mention, the motel is in the highest crime area in Charlotte.

Good

Liked: I could tell that the managers put a ton of work into the property and housekeeping. I'm talking the nicest comforter I've seen in a hotel, meticulously aligned stacks of towels, pretty good quality complimentary travel toiletries - all the same or better than I would expect from my typical stay in say a mid-level Hilton property. My stay was much nicer than I was anticipating based on the location and price.
Disliked: The area didn't seem like the best (although it was close to where I needed to be), and some of the policies and signage made it seem like they'd been having a lot of issues with guests damaging the facilities. The website listed I think a $40 or $50 cash deposit that would be returned at check out if no damages had been done, while the front door listed maybe a $30 cash damages deposit, and ultimately the manager didn't charge me any deposit or even mention it at check in. Not sure if that was racial profiling (single white female traveler) or just outdated signage. It was all a bit weird, but ultimately I felt pretty safe staying here.