The Luxury Collection Hotel Manhattan Midtown Guest Reviews
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Hussain Sat, 12 July 2025
Exceptional
Sandy Tue, 8 July 2025
The air conditioning was too...
Liked: location is great!
Disliked: one night came back to the room, the key can’t open the door. Went to reception been told my room has changed due to maintenance! And my luggages have been send to new room.Fine! Why not notice me prior? When I checked my luggages can’t find my face wash cream. And the hotel staff were helpless! Very disappointed!
Justice Wed, 25 June 2025
Exceptional
Jason Fri, 13 June 2025
Exceptional
Nasser Tue, 10 June 2025
Superb
Kein Tue, 10 June 2025
Exceptional
Abdullah Sun, 8 June 2025
overall it was very good...
Liked: the size of the rooms
Disliked: air condition's sound.
Gajeshwar Fri, 6 June 2025
Good
James Thu, 5 June 2025
Good
Foyeh Tue, 3 June 2025
Great place…just don’t leave anything...
Liked: The rooms are very spacious. I loved the shower. location is very central. The restaurant at the hotel had very decent food options and tasted great.
Disliked: I left my EarPods at the hotel and getting them to check/call back/get a response was a nightmare !!! I must have called a hundred times, I kept insisting my EarPods were at the hotel, someone from security told me he must get an actual picture of the EarPods before he can help me look for it - these are EarPods with my name on it specifically. After giving up and buying new EarPods for $300 my husband decided to call one last time and spoke to someone who was better equipped who checked and found the EarPods ! All this took ONE MONTH + for something so simple. Would have given it a 10 otherwise but this issue dampened my experience at the hotel. I’d stay here again but the staff (security/lost and found) need to do better.