Conrad By Hilton Indianapolis

Disliked: Horrible room service.

Wonderful room; great bed; excellent service. Can't wait to return to this lovely downtown Indianapolis hotel.

Disliked: No negatives at all.

The location was great. Was able to walk to all venues that we had planned for the weekend.

Disliked: The Capitol Grille (attached to the hotel) closed at 11 pm on Saturday night.

Poor

Exceptional service and immaculate room!

Liked: Very comfortable bed, immaculate room, loved the shower pressure. Sauna, hot tub, and steam room were very nice (included with guest stay). Valet parking was very convenient. Exceptional staff! The best hotel I've stayed at in the Midwest area! We will absolutely be back! Highly recommend 10/10
Disliked: The only issue we had was the Hilton app digital key wouldn't unlock the pool door, but the staff came up to open the door and gave a manual room key, extra water, and chocolates for the inconvenience. Amazing service!

Good

Poor

Shit sandwhich!

Liked: The downtown location was great or so it seemed. We asked how to get to the mall that it’s connected to and the staff told us. What they didn’t tell us is that the mall closed 20 minutes prior. So we walked around an abandoned mall that basically has no stores in it.
Disliked: No smart tvs, the place is very out dated. I’ve been to Drury inns that’s are nicer and didn’t cost me $500. They don’t tell you that they charge $65 to valet overnight and then slap me in the face the kids running the place couldn’t my vehicle. They tried to give me another persons ride. It took them over 20 mins to figure it out. What a joke.

Exceptional

Exceptional

Liked: Amazing! All the staff was very friendly and accommodating

Very good

Liked: Very nice looking. Good location downtown. Bed wasn't comfortable, pillows seemed cheap. Doors slammed early from staff cleaning out rooms.

Exceptional