Disliked: Horrible room service.

Wonderful room; great bed; excellent service. Can't wait to return to this lovely downtown Indianapolis hotel.

Disliked: No negatives at all.

The location was great. Was able to walk to all venues that we had planned for the weekend.

Disliked: The Capitol Grille (attached to the hotel) closed at 11 pm on Saturday night.

Exceptional

Good

Romantic and glamorous

Liked: Staff are exceptional. Food was amazing. Room was very glamorous and clean. Hotel was very quiet. Very romantic hotel. Excellent for price.
Disliked: Pillows were awful.

Beautiful n peaceful

Liked: It was great

Superb

Good

Liked: Parking super expensive 50 a night. Should be included in room rate.

It was technically adequate, but...

Disliked: valet only, only one elevator in use, took 5 trips until it was finally my turn. uncomfortable little couch, nicked up desk, someone else?s half drank coke in the fridge despite ?covid safe cleaning? labels etc. just not at all worth the cost, and not at all what i expected to get. When i called down to get my car they said it would be about ten minutes. i went outside after about 10 minutes and there was no one around. after ANOTHER ten minutes someone asked what i was doing and when i said waiting for my car, he said oh, i?ll go get it. I said, ?i already called the front desk, 20-25 minutes ago, so it should be on the way, right? he said ?no, i?ll go get it, now?. shouldn?t take 30 minutes to get my car. i was in town for a doctor?s appointment and ended up being late! really ridiculous situations.

Nice but for price will...

Liked: Staff was awesome. Hotel was clean.
Disliked: Wine bar was closed. Restaurant was over priced. Rate was too high for what was offered in hotel.

Superb

Disliked: The parking garage around the block from the property and having to walk in a seedy alley to get to it.