Disliked: Horrible room service.

Wonderful room; great bed; excellent service. Can't wait to return to this lovely downtown Indianapolis hotel.

Disliked: No negatives at all.

The location was great. Was able to walk to all venues that we had planned for the weekend.

Disliked: The Capitol Grille (attached to the hotel) closed at 11 pm on Saturday night.

Superb

Lovely visit and would stay...

Liked: Friendly staff and loved the turn down service
Disliked: Very nice but noticed it’s time to upgrade some of the furniture in the rooms so the hotel keeps its high reputation.

We had a wonderful and...

Liked: Beautiful furnishings and art surrounding the whole hotel!
Disliked: Nothing

Very good

Liked: Pool hot tub staff was helpful
Disliked: Cost and no conteninal breakfast

Exceptional

Had a wonderful stay, all...

Exceptional

I was embarrassed because I...

Liked: It was a Conrad hotel. The name is carrying the Indianapolis downtown location. It still carries 5-star characters of that, regarding what the hotel offers or activities (Restaurant, Spa, Valet Parking, etc.).
Disliked: The room could have been cleaner. Especially regarding the bathroom. The flooring in the bathroom was horrible. We had to place towels on the floor because they had stains. Just not what we come to know from the Conrad Hotel. This particular one has gone down tremendously. I was embarrassed actually. The toilet ran constantly all night. I tried to download it while doing so. The vent was also exposed which was filthy.

Liked: Excellent service and valet parking