Condado Vanderbilt Hotel

Passable

Liked: Sergice
Disliked: Expensive and outdated

Great location, great service, amazing...

Liked: Great location! Condado Vanderbilt was a great home base for our trip. Also, I can’t say enough about how awesome the staff were.
Disliked: The room was a little more dated than the pictures posted online.

Pleasant

Disliked: Outdated room and not clean

Passable

Very good

Liked: The hotel was very pretty and clean. The staff were nice and very helpful
Disliked: Overpriced

Exceptional

Bad

Great place to stay

Liked: The building is beautiful, clean, staff is extremely polite and helpful, room service was great, I would definitely stay here again
Disliked: I thought the prices were kind of high although worth it - breakfast at $55 per person is pretty high seeing that the hotel is already expensive, I feel like included breakfast or at least less expensive would be a nice addition -

Beautiful hotel and in a...

Liked: This is a beautiful hotel in an amazing location where you can just walk down the road for restaurants and activities. The facilitates are very nice with a beautiful infinity pool and beach chairs that take advantage of the ocean views. Very clean as well.
Disliked: I booked this trip and hotel for my bachelorette party. I think where things fell short is the guest services. My girlfriend was emailing and in communication with guest relations to help set up a small surprise in the room for my bachelorette which was not done even though it was coordinated in advance. Also, when we checked in there was a delay with our room and we were promised a special room on the 12th floor. Unfortunately when we check in an hour later that was not the case. So it was quite disappointing where the execution was not delivered and false promises was made. Overall still a beautiful hotel and in a prime location.