Name: Concord Plaza Hotel
Address: 45 John Glenn Drive, Concord, CA
Telephone: (888) 416-0458

There was no mention of the airport, but the private jets and the early AM helicopter were deafening!

Liked: Comfortable.
Disliked: Airport noise right across the parking lot!

The hotel was very nice. The room was clean and fresh. Every time we exited our room, the housekeeping staff greeted us and made a pleasant comment. Very nice and friendly people. There was food left out in the hallway, however, for two days before it was taken away after someone ordered room service. It was not nice to have to walk past it. It should have been removed that day.

Liked: We had a restaurant manager working Sunday morning during breakfast named Victor. He was so attentive and gave us such a friendly experience, that I even left a written comment form for him at the front desk. Our waitress, on the other hand, forgot to bring items we ordered and was nowhere to be found for a coffee refill, etc. She seemed put out to be serving us.
Disliked: The front desk lady who checked me in was nice enough to let me know that the next evening a party was being held in the Atrium lobby and there would be music and dancing until 10:30. She said if it were a problem, they could always move me, but I said I would prefer to just have another location now to avoid moving. She seemed put out even though I thanked her for telling me.

Superb

Bad

Disliked: It was a bugs saw it crawling on wall when I told front desk they told me to contact the manager

Passable

Liked: Price
Disliked: The koy are all gone. Pool was closed.

Exceptional

It works for the price

Liked: We liked that the property is affordable and that they offer a breakfast now. And that it will change to marriott needs a complete overhaul
Disliked: Didn't like that rooms and hotel are really run down. Staff not very friendly. None of the computers were working and three different people gave us a password that didn't work and they just said sorry nothing they can do.lobby bathrooms were a wreck water and urine everywhere sinks overflowing no paper products

Very good

Good

Liked: Location and room sizes.
Disliked: Bad Breakfast, ventilation and illumination of rooms are poor.

Looks can be deceiving.

Disliked: My Television didn’t work, the breakfast was cold and burnt and not much variety, the pool was unavailable, and my wallet was stolen from my hotel room.