Name: Community Court Motel
Address: 248 Broadway, Saratoga Springs, NY
Telephone: (888) 420-1641

It sucked!!!

Liked: There was no breakfast, no TV, no soap, no mirror, no coffee maker, no hair dryer, the shower was so nasty I would not step in. And I never received any notification from you confirming my reservation or even giving me a room number. There was never anyone manning the office or able to assist me. It was the worst experience I have ever had.

Good

was a very good experience

Liked: I was really early and I called the number on the door and a lady named Holly answered and got me in 4 hours early. she was very accommodating and even though the motel was getting renovated, it was still clean and a friendly place to stay. I would recommend this motel to anyone who is looking to stay in Saratoga springs.

Exceptional

Not good for a solo...

Liked: The bed was comfortable
Disliked: Did not get a correct entry code and felt stranded since I had to find a place to charge and get WiFi to reach help to get a new code. The place is being renovated but seems very abandoned and creepy.

Stay for the location, leave...

Liked: The beds were comfortable and the towels were soft. Location was really close to a lot of attractions, like the racing hall of fame and downtown.
Disliked: They put us in a king room, despite the booking listing 2 adults and being for 2 queen beds. The tried blaming the booking site, but this has never happened with any other place I have stayed while using booking.com. They had to clean a double queen room so we had to wait to access the room. This was after I emailed, called, and texted to get the attention of someone to the matter, an hour before check-in. The room was in rough shape, with the door jam looking like it had been broken into. There was goop on the bathroom sink. They gave us 2 towels for 2 nights for 2 adults. The room really lacked outlets, and for 2 adults charging even phones at night, it was a struggle. I don't think the price matched the value, at all, at $200 a night. We were there during Belmont Stakes Weekend, so I'm sure they were price gouging on account of the event. We tried texting (like the welcome email instructs) and reaching office staff the next morning for more towels, as we didn't expect there to be so little, with no response. I guess it's a great place if you're driving into town for a night short notice and don't mind never talking to a living person at the facility. I can't speak to the cost during off-times when there isn't a large event like the Belmont going on. I'd pay maybe $30-$40 a night to stay here. On the other hand, they did look like they were in the process of gutting the rooms across the way and renovating them, so maybe they're at least hoping to improve the aesthetic of the motel, if only customer service was brought up to those same standards.