Exceptional

Very good.

Liked: Very convenient. Restaurant onsite. Shuttle to airport v early in morning was easy to access.
Disliked: Nothing

Exceptional

A place we will come...

Liked: Everything was just superb and everyone friendly and helpful

A very comfortable place to...

Liked: The rooms are spacious and we enjoyed good meals with a nice bar for informal seating when the restaurant was full to overflowing - staff were very accommodating given the numbers of busloads of tourists that happened to be there at the same time. The covered indoor pool is an excellent asset for weary bones after long trips.
Disliked: This feedback relates to our second stay within the same month - on our first stay we began with 3-nights where we joined the Pounami tour on the 3rd night - this was a good stay; on the 2nd stay in the middle of our Pounami tour, our rooms were a very long distance from the lobby (about as far away as they could be) when we needed to have our bags to our bus for an 0600 departure. This made for a very stressful departure. I had deliberately paid up our bill the night before to reduce the morning stress, and then discovered when I was quickly handing back our keys (as we were running to the bus) that there was a belief that we still owed money (this was not the case), holding us up as the payment was investigated etc. All up a very stressful departure. Older people need more time to get to buses and my cousin has a disability so our rooms were badly allocated for a known early departure.

Superb

Very good

Great hotel with all the...

Liked: Room was comfortable and clean. Nice to have touches like bath robe, coffee pod machine, nice toiletry kit and herbal tea etc. The setting is very appealing with nice gardens and the pool was wonderful.
Disliked: Needed a spare blanket in the room. Was late by the time I realised so didn’t request one.

Exceptional

Liked: Exceeded our expectations. Great location, friendly staff, great value for money.