Comfort Suites University Abilene Guest Reviews
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|5.7 miles from Abilene centre|
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Susanne Mon, 16 March 2020
Overall loved the hotel.
Liked: I really loved the guy at the front desk. He was very thoughtful and caring and kept everything running smoothly.
Disliked: The pool was rather crowded possibly a larger area for the kids to play and swim. Also would have liked more blankets and maybe an extra pillow in the room.
Michael Fri, 6 March 2020
Stay was fine, just disappointed...
Liked: The breakfast was good and the location perfect for what I was doing there. So many nearby restaurants and stores. Staff people were good as well, No complaints. Breakfast area is nice.
Disliked: The a/c heater was not working in my room, but temp was acceptable so I did not notify them until check out. Also the heater on the Jacuzzi was not working , The staff said it works sometimes and not other times. I picked the location for the indoor pool and Jacuzzi.
Anonymous Wed, 4 March 2020
Anonymous Tue, 3 March 2020
Liked: It was convenient to I-20 and to restaurants.
Disliked: The property needed upgrading. The beds were soft and uneven. The bathrooms did not feel clean. However, it is being renovated. We will give it one more chance.
Philip Mon, 2 March 2020
Again, great staff! Terrible building....
Liked: All staff that we interacted with were great. Very nice, helpful and accommodating. Very impressed.
Disliked: The properties condition is not good. Our shower constantly leaked, valve would not shut off all the way. Our sink was mostly the same. The tile flooring in bathroom was not only heavily cracked but loose when stepped on. The hallway outside our room was unlevel with noticeable dips in the flooring. This place needs a lot of remodeling attention! Now!
Samantha Mon, 17 February 2020
Brian Sun, 9 February 2020
Disliked: Highway noise
John Thu, 6 February 2020
Liked: Even if our stay was during a huge winter storm that had knock out the electrical system in the hotel. The person let us know before hand and was willing to call another hotel for us. We stayed anyway. The only problem with out room was that the heater didn?t work and no light in the bathroom. But other than that the room was great and the staff was excellent. A good stay for sure.
Becky Wed, 5 February 2020
Comfortable and pleasant
Liked: Staff was very accommodating and friendly. It was very quiet on the 3rd floor. Wonderful!
Disliked: The heating/AC unit ran all night. I couldn?t turn any thing off or on but I was so tired that I slept well anyway. But the temperature was comfortable.
Mackie Sat, 25 January 2020
Disliked: The hotel/room needed alot of repairs and upkeep. It's a 1 star establishment, at most. I'll never stay there again.