Comfort Suites Near South Broadway Mall Guest Reviews
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4.5 miles from Tyler centre |
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K.goss Tue, 12 March 2024
Exceptional
Liked: I loved everything they made sure we were comfortable and well kept
Sergio Mon, 4 March 2024
Very good
Sharon Wed, 21 February 2024
Bad
Liked: It was ok breakfast at least.
Disliked: The way the hotel staff shew your concerns to next person. The hotel had several things that concerns me..No microwave what hotel doesn't have a microwave..secondly...no hot water which was a bigger concern...how is that ok..no maintenance was there...and staff called supposed management but they didn't respond.respond. we left came back and still nothing..next day which was se ond day...it was a lil bit od hot water but not enough...it was myself and my husband...seems like management have no concern for there customers or staff..the staff even voice to me that management shows off whatever concerns and just tell then to put out of order..very concerning..I think this is something that needs to be checked in to...the phone didn't work so I had to use my phone..lucky I had one. No lock on door..ridiculous...we spent 233 on 2 nights plus 100 for incidentals...seems like all that happened I should get a room on them..not at that hotel...something has to be done..but I will be reporting this to corporate office...whoever this manager is needs to go
Simmons Wed, 21 February 2024
Very good
Dannesha Mon, 22 January 2024
Stay was nice would definitely...
Liked: We’ve stayed here previously. Slight changes have been made over the last couple of years. The location of the hotel is right near everything. We used there banquet room for an event and everything went well!!!
Disliked: Reservation Issues Upon Arrival and Breakfast could have been better. Breakfast area was extremely cold which then caused the food to be cold as well. Also not a good selection to choose from and we went down about 8:15am.
Meredith Mon, 15 January 2024
It was okay, would have been great if the bathroom was clean and we received housekeeping service
Liked: The rooms were big and roomy. The beds were at a nice height. loved having the fridge and microwave.
Disliked: The bathroom was very dirty. The toilet wasn't flushed and the bathtub was dirty. Our room wasn't cleaned during our stay. They came by to pick up dirty towels, but didn't make the beds, etc.
Meredith Mon, 15 January 2024
It was okay, would have...
Liked: The rooms were big and roomy. The beds were at a nice height. loved having the fridge and microwave.
Disliked: The bathroom was very dirty. The toilet wasn't flushed and the bathtub was dirty. Our room wasn't cleaned during our stay. They came by to pick up dirty towels, but didn't make the beds, etc.
Major Sun, 31 December 2023
Good
Major Sun, 31 December 2023
Good
Andre Fri, 29 December 2023
Liked: Clean! Clean! Clean! Excess toiletries Professional staff Modern bathroom fixtures Great internet connection Great location
Disliked: The water temperature was extremely tepid Some of the easily accessible outlets didnt work