Comfort Suites Tuscaloosa near University

Our stay was good. I...

Liked: It was clean and just off the freeway. Restaurants located nearby.
Disliked: It was hard to sleep with all the traffic noise. Also with five children in tow I would have liked to support the kiosk, but sadly the prices were not cost price - Walmart got my money again.

Exceptional

Superb

Liked: My kids really enjoyed the inside pool. The weather outside did not permit swimming or playing so the inside pool gave them something to do during our stay.

You get what you pay...

Liked: There was a weird smell as soon as we stepped off the elevator and the room smelled stuffy and moldy. Pull out sofa was dirty and would not use. As far as the rest of the room, it was fairly clean. Floors are rickety and paper thin, especially in halls, to the point I really wondered how safe they were. Wouldn’t stay on upper floors, esp if you have kids because you will get a call from desk for the kids to be more quiet. Needs some updates and repairs. On a positive note, staff was very friendly and breakfast was decent.

Overall was okay

Liked: The pool was a nice place to decompress with the kids. The gym was okay some of the equipment was broken. The food was great until I found a hair in my food. The keys would not work had to get at least ten before one worked. And I have yet to receive a receipt or the 100 deposit hold back on the room.
Disliked: Ten keys to get one that worked, staff when I was checking out was rude, did not get receipts, some of the gym equipment was broken. Still haven’t received receipts after multiple times of asking and I was charged a 100 dollar refundable damage deposit I still haven’t gotten back.

Will definitely stay in the...

Liked: Friendly staff, breakfast attendant was awesome, one of the best continental breakfasts I’ve had at a motel, very spacious room.
Disliked: Pool was a little on the small side and AC could have been better.

Very good

Great value with indoor pool

Liked: The indoor pool was perfect and we enjoyed it. Breakfast was hot everyday ( one day was biscuits and gravy which was amazing). Staff very friendly and kind. Room was spacious and the divider between the couch / sitting room and the beds was also a nice bonus
Disliked: Can be hard to get out of hotel/ across to the interstate. Just have to wait for a break

Exceptional

Liked: Everything