Comfort Suites Topeka Northwest

Pleasant

Very good

Liked: I liked every thing room was clean staff was friendly food was great
Disliked: That the pool was broken

Some one walk into my...

Liked: The place was very nice, bad service from the staff
Disliked: The staff

This hotel is filthy

Liked: Nothing
Disliked: Our hotel room was not clean. We did not even have sheets on the bed or on the pullout couch. It doesn’t appear like the bathroom floor has been swept or mopped in weeks. There was hairs all over the shower walls. The entire hotel is disgusting.

Poor

Disliked: Pool was under maintenance and unusable and no one told us until after we paid

Exceptional

Good

Liked: Breakfast was terrible. Eggs cold, bacon soft, out of tea. Settled for dry cereal and milk.
Disliked: First room was not prepped. Front desk attendant was surprised when we came back. He came up immediately to see and promptly got us another room. Our room had only bath towel. Maids might be overworked. Room was clean and comfortable . Get the ice machine on the second floor replaced.

Good

Poor

Liked: The rooms were large and convenient location.
Disliked: I was told my booking payment didn't go through so I had to pay twice. Had to call several times to get a refund, still waiting on the refund. They are telling me i shpuld not book with booking again.