Comfort Suites Tallahassee Capitol - University Area

We were very, very pleased with this Comfort Suites. The price, the cleanliness, the friendly service and the complimentary breakfast are the reasons we gave it a rating of 5. We definitely will be staying here again and tell our friends about it. Thank you!

Great location!! Everything else was...

Liked: Location
Disliked: Iron didn’t work Room and ac unit smelled like peeComforter had yellow spotStaff not friendly Shower base and floor looked dirty

Exceptional

Passable

Exceptional

Exceptional

Disappointing!

Liked: The pool and location.
Disliked: This hotel has a lot of potential, but unfortunately it is their employees that brings this hotel down. The hotel staff seems very disterested in helping their guests. We stayed for 9 nights and our room was only cleaned twice and we had to beg for it. Requested housekeeping multiple times, was promised by front desk that it will be done but upon returning to our room after a whole day spent outside we discovered that housekeeping did not do our room. Reported to the General Manager and Operational Manager of the hotel however they kept ignoring our requests. We chose staying in a hotel over staying in an Airbnb because of the housekeeping service. We won't be staying here again. They need to re-train their employees including their managers. Our room and the whole building smelled moldy too. Hopefully corperate is reading this review.

Exceptional

Exceptional

Liked: Very clean. Friendly eorkers.

Very unpleasant. After an incredibly...

Liked: Good location.
Disliked: The rooms smelled musty. The carpet was very dirty. There was no hot water in the shower. No room service was provided because apparently it had to be requested, and this had not been communicated at check-in. The lady at the reception was always on her personal phone, seemed very demotivated to do her job and had no customer service skills. The swimming pool was very dirty.