Name: Comfort Suites Suffolk - Chesapeake
Address: 5409 Plummer Boulevard, Suffolk, VA
Telephone: (888) 406-7656

We had no problem locating this hotel, visible from the main street. The receptionist was polite and the room was equipped with a small refrigerator and was very clean. We enjoyed the breakfast. The only negative was the inability to completely close the draperies.

Very good

Good

Liked: convenient location for what I needed.
Disliked: Breakfast wasn't very good. Only having one of the elevators working was not very good, especially considering the stairs were at the ends of the hallways and not centrally located as is the lobby and entrance. It was a challenge to locate a working ice machine. And finally, one of the nights we stayed, they had 5 buses parked across 12 spaces each. yet there was plenty of space along the edges for them to park. I had to park out in the street, and another of our group of 8 rooms was given a space, only because the desk clerk volunteered to move her car. I believe she parked on a lawn somewhere.

It was okay for a...

Liked: The breakfast
Disliked: The old refrigerator hurt my hand pulling the door open

Very good

Exceptional

Liked: Breakfast was great.Staff was wonderful

Pleasant

Liked: Having breakfast, when supplies were available, was good. Bed was comfortable and room was clean. Easy on and off the highway. Lots of restaurants close by for dinner.
Disliked: Stayed for a week. Staff only seemed to think we only needed one roll of toilet paper and one set of towels. Even when asked for more...wasn't given multiple, only one at a time.Breakfast was out of milk and orange juice on Monday, Tuesday, until supplies were delivered.No bananas, only oranges and tart apples.Person in charge of breakfast was standing over setup, looking over your shoulder, making sure you were properly handling food.One elevator out of order and stair treads were in disrepair, but were trying to be fixed while we were there. Stairwell handle was broken off, so door was wedged open.

Comfortable, but probably wouldnt stay...

Liked: This property had a good location, close to the highway. We had a spacious room, cold air conditioning, and the staff were very friendly and helpful.
Disliked: The carpet in our room felt dirty, there was no shower liner in the shower, the shower floor/grip adhesive was dirty looking, and the closet and bathroom doors had holes in them.

Bad

Passable

Liked: Proximity to where we needed to go
Disliked: Our room was dirty. There was hair all in the bath and under the bed was dirty.

It was ok for one...

Disliked: There is only one small elevator for 5 floors. The bathroom has no towel racks nor shelf in shower for soap or to hang your wash rags. The towels were dingy and some stained I couldn’t tell if they were clean or not. The hallway on the 2nd floor was hot and smelled of weed though it’s a non smoking hotel. For the price I expected more and the room to be updated not with a closet door that had 2 different door sizes dated furniture.