Comfort Suites Shreveport West I-20

Superb

Liked: I loved the beds.
Disliked: I didn't like how small the bathroom was.

Exceptional

Good

Liked: Everything was clean
Disliked: The rooms and hotel in general needs updating. Everything was well worn. Chairs in the area where breakfast is served looks like the seats were missing leather or they were just worn thin.

2 day stay

Liked: All the staff were very friendly and welcoming. The hotel & hotel room was clean and a nice size. There were a variety of breakfast items to choose from. The pool and hot tub were working and it was fun.
Disliked: I just think the walking floor around the pool should be cleaned more, maybe even power washed frequently to get in the cracks. I was grossed out everytime I stepped out the pool and hot tub without shoes.

We were pleased and thankful...

Liked: The breakfast was yummy and adequately filled us for the day of driving. The lady who prepared and set out the food was very sweet and did a great job! Also, the lady who checked us in was kind and helpful.
Disliked: The room was clean but the clean smell was pretty overwhelming.

Bad

Very good

Bad

Out of 5 hotels in...

Liked: The linens were clean.The bed was comfortable.The HVAC worked.
Disliked: The facility was extremely old and not updated and definitely not clean. The breakfast foods were not good.