Comfort Suites Sawgrass

Test smoke alarms at a time that does not affect your customers. It was brutal!

Liked: No bugs.
Disliked: Testing fire alarms for hours, even in the rooms.

We stayed four nights. the...

Liked: The location was great. The front desk service was excellent.
Disliked: The wifi was out for twodays. Breakfask hours was too short.

Good

Good

Liked: The room was clean and big. We were a party of 5. Two adults and 3 kids (2 teens).
Disliked: We only had wifi for the first night and the last day. My partner and I did not mind that, but the kids were cringy about not having wifi. Besides that, The hotel was advertized as smoke free, but there was someone smoking pot at the property and the hotel management could not find out who it was. Furthermore, there was a horrible smell of marihuana in the hallway and elevator. The smell came through the ventilation into our room. The staff was very kind and helpfull to spray everywhere to remove the smell, and they also sprayed in our room. I kmow it is not the fault of the staff or the hotel, but the smell was horribly strong.

Bad

Comfortable stay

Liked: The property was clean and welcoming.
Disliked: Limited breakfast options

Lovely

Liked: The property
Disliked: N/A

disappointed

Disliked: we changed kingsuit 3 times because of stained sheets, sticky floors, rooms had an odor

Bad

Disliked: No hot water

Very good

Liked: I like it when I have a question staff responded..
Disliked: The breakfasts and coffee cheap.