Comfort Suites Salem-Roanoke I-81 Guest Reviews
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Anonymous Tue, 3 June 2025
rested and ready to go
Liked: eggs
Disliked: there are not any gluten free options for bread
Anonymous Tue, 3 June 2025
Very good
Marissa Sun, 1 June 2025
Exceptional
Sheena Sun, 11 May 2025
Pleasant
Andrew Sun, 11 May 2025
Would not recommend this hotel
Liked: Staff was friendly
Disliked: The room was not clean. The vents had a huge amount of dust blowing when the a/c is on. The a/c barely worked, the room was hot all night and it never cooled down. The windows do not open and there is no way to cool down the room. The shower was missing trim pieces and looked terrible. The fan in the shower was not working and it made the whole room hotter after taking a shower. The pull-out sofa was heavily stained. The pool and hot tub had dirt piles on the bottom. The pool room was not clean and had broken pieces of duct work lying around.
Phyllicia Thu, 8 May 2025
Good
Collins Mon, 5 May 2025
Passable
Ananta Mon, 5 May 2025
Very good
James Mon, 28 April 2025
Overall disappointment, especially as a...
Disliked: The breakfast was disappointing, the AC in the room didn’t work properly, the toilet seat needs to be replaced, toilet was too low, and the room needs refreshing.
Julia Mon, 28 April 2025
Pleasant
Liked: Easy to find
Disliked: Ants. They also charged $50 for my dog. He was much quieter than the children down the hall.