Comfort Suites Richmond

Very good

Not to my pair.

Liked: Good location.
Disliked: Smelled, seemed outdated.

It wasn’t bad, but I...

Liked: Location, they had a good breakfast
Disliked: The shower water pressure was not strongThe toilet wasn’t stableThe sprinkler system head was coming off

Good

Good stay

Liked: Location.
Disliked: Water pressure. Breakfast didn't keep it stalked.

We will stay at Comfort...

Liked: Close proximity to EKU campus
Disliked: This hotel is WAY overpriced and we will never stay at this location again. We had a group of sports girls staying at this hotel. In our room, we had mold/mildew in the bathroom and what appeared to be mold (maybe just very dirty?) where the wallpaper seam had had split from the wall a few inches, near the AC unit, for about 5 feet. The room smelled stale/!musty and we all woke up with sore throats and completely stuffy heads. One of the rooms in our party had bed bugs, which lead to everyone double checking beds. One of the desk workers was friendly, the other was not. No one working there had a name or work shirt, just street clothes. We brought back take-out dinner and asked if we could use the breakfast tables to eat. The friendly lady replied, “sure, as long as you clean up”. As we were picking up trash and pushing in chairs, a reception worker came in and said “can you help me out, I’ve already cleaned this area today”. She placed cleaning spray, towels, trash bags on the table and brought us a broom and dustpan. We were a little shocked by that! We had young adults and older teenagers with us, we did not make a big mess. There were other groups also eating on the area. Totally bad experience over all.

Good

Liked: Continental breakfast choices were very limited. The coffee was terrible; I dumpled it out after one sip.
Disliked: Quiet. Good location.

Ok

Disliked: Curtain woild not close parking light shined in all night

Very good

Liked: Definitely needs an update! The 'greeting room' with those outdated chairs gave me a negative view...very clean. Comfortable bed, ..Hopefully an update will result on a bright, welcoming feel......