Comfort Suites Oakbrook Terrace

Exceptional

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Liked: I thought most of the staff members were nice, especially one young lady at the check in desk name Dee, she was very professional and nice.
Disliked: --

Exceptional

Room for improvement, but I'd...

Liked: The location was really convenient for where we needed to be. The beds were really comfortable, so it was easy to fall asleep. I think the pillows were not all the same, so that was good. I liked that there was a door between the living room & bedroom.
Disliked: The lights in the rooms are on motion sensors that don't have a clear way to turn them off. It was less than fun to have most of the lights turn on when I went to the bathroom. Luckily, I had duct tape with me so I covered the sensors.Despite the email I got ahead of my stay, the pool was NOT available. It wasn't the end of the world, but it would have been nice to have. When we returned to our room after being out for the day, none of the keys worked for our two rooms. The front desk was able to fix it quickly, but it was still annoying.The biggest downer was that the vent or whatever for the air conditioner leaked & it was right over the bathroom sink. When we arrived there was a piece of towel in the sink catching the rusty water. Given that it was 90+ outside, not using the air wasn't an option. So whenever we used the sink, we had to do our best to avoid the gross, dripping water.

Superb

It wasn’t a good stay...

Liked: Nothing.
Disliked: There pool doesn’t open until July 15th wasn’t told when booked this room they also don’t believe giving refund back for nights of not staying or dissatisfied customer will not ever book a room here.

Poor

It was a decent stay...

Liked: That there were cameras everywhere
Disliked: The lights in the room kept coming on because any movement it detected triggered the lights. Even when lying in bed.

We’ll definitely stay again there.

Liked: The cleanliness overall, room very spacious, I loved the layout and the extra privacy of the bedroom.
Disliked: N/A