Comfort Suites Normal University area

Great day will return

Liked: The property and the staff were wonderful. We were only there for a day, but we really had a great time. Would go there again anytime
Disliked: Nothing, everything was great

Very good

Disliked: The pool is hard for some to get in to with no steps just a ladder.

Everything was good except pool

Liked: The room was lovely. The gentleman at the front desk was amazing!
Disliked: On line said location had a heated pool , got to location and pool was freezing, couldn’t even get in

Disappointing

Nice place to stay, you’re...

Liked: When we first got onsite, the room they assigned us was not cleaned so i went back downstairs and addressed it with the front desk people and they apologized a lot and switched us immediately.

Nice

Liked: Overall, the facility was very nice. However, my bathroom had leaky shower issues which wasn’t devastating or unmanageable, but still an issue.

mediocre

Disliked: Pool was very cold and appeared not cleaned latelyMy room was cleaned on the first day of a afour day stay. My PJ’s dirty clothes toothbrush were taken PJ’s later found but the rest had to be replaced including support stocking which are expensive.

Exceptional

Liked: Friendly staff and clean rooms
Disliked: I was satisfied.

This place needs to be...

Liked: Location
Disliked: Smell in room was horrible. I had to go to the store to get Lysol. Huge red stain on carpet.