Comfort Suites Near Potomac Mills

Wonderful to have suite for people coming for a couple days to events nearby. Need to improve breakfast menu.

Liked: Suite itself.
Disliked: Small fridge; TV closed captioned too small; breakfast.

Room clean and comfortable; breakfast hot and good; great coffee. All staff helpful, professional, and polite.

Disliked: Nothing to report negative.

Poor

Good

Disliked: Bed sheets and pillowcases were dirty and stained up

Would not stay here again

Liked: Not much. The beds were comfortable enough and the air conditioner worked well.
Disliked: The hotel lobby carpet on the stairwells was worn out and dirty. Had to change rooms a couple of times because the television system was jerry-rigged to pick up cable channels apparently in order to save a few dollars on satellite and didn't work in 2 of the 3 rooms the front desk let me test out when I checked in. Elevator near the front desk took forever to come down to the lobby and open up. If you're in a hurry take the stairs. Noticed a man sleeping in a chair in the lobby somewhat late at night. Don't know if he was an employee of the hotel and was catching a few winks, a friend of an employee, or just someone who had walked in off of the street. None of these options is a desirable situation to walk in to. Didn't eat the breakfast. Partner I was travelling with did and said the eggs were tasteless.

Awesome place to stay

Liked: It was clean comfortable and roomy
Disliked: Hmmm not really sure.

Superb

Superb

Pleasant

Very bad staffs , no...

Liked: Its location close to Potomac mill outlet
Disliked: The staff are very bad. I had very bad experience with a lady at the reception who has a red colored hair. She said we did a mistake about your booking and forced us to leave the hotel before our check out by one full day and threaten us to call the police. We asked her to help as our booking has one day more but instead she went to swim in the pool. The maintenance staff enter the room without our permission to update the TV. It was a horrible experience

Exceptional