Name: Comfort Suites Near Potomac Mills
Address: 14525 Gideon Drive, Woodbridge, VA
Telephone: (888) 406-7656

Wonderful to have suite for people coming for a couple days to events nearby. Need to improve breakfast menu.

Liked: Suite itself.
Disliked: Small fridge; TV closed captioned too small; breakfast.

Room clean and comfortable; breakfast hot and good; great coffee. All staff helpful, professional, and polite.

Disliked: Nothing to report negative.

Bugs, urine, and a ghost...

Liked: The front desk staff was nice and patient with me and I appreciated that.
Disliked: There were bugs in my room, there was a urine smell, the elevator stunk, and people were smoking right outside the front door.. not exactly a place you want to bring family. I thought the room would be bigger considering the price. I did have to pay extra when I arrived to check in (even though booking said I wouldn’t have to pay anything upon arrival.)When I told them about the bugs in my room, I was told they could’ve been brought in because they don’t usual have an issue with bugs… I had picture and videos. The manager claimed to have issued me a refund but I have yet to receive that or my deposit.. I stayed there two weeks ago and when I reached out to him he informed me that the ball is in Bookings court now he did his part and refunded the money to their card…. I still have yet to hear back from booking. (I’ve been very respectful through this whole situation) I trust he did the refund but this will be the third place I’ve booked through booking.com and never received the security deposit back. I always leave the rooms and good condition when I leave and when I call the hotels etc they always tell me they issued the deposit already.. please someone tell me if they’ve had this issue.

Nice value but you get...

Liked: The breakfast is good,its a nice touch.
Disliked: The property would be a 10 outta 10 if they didn't let ppl smoke weed openly outside, some of their guests are scary not the kind of ppl u wanna meet in a parking lot as a woman its scary.

Exceptional

Liked: The service was good, no complaints.
Disliked: The breakfast was ok

Bad

It was okay nothing special....

Liked: I liked the room it was decent like every other Confront inn I've stayed at before. Clean
Disliked: The pool was very dirty. The dryer was out of order. The elevator was shaky and didn't open correctly.