Comfort Suites near Indianapolis Airport

Passable

Disliked: Room smelled like smoke and cigarette ashes were on the bed

Bad

Spend the extra money and...

Liked: Location was fine. We did not stay long enough for breakfast. Fridge in room was a very good size.
Disliked: The TV remote in the room was not the correct remote for the TV. We had to have maintenance bring a new one. The faucet in the bathroom was leaking. Headboard was disturbingly dirty. There was an empty water bottle and glue stick on the floor in the room. I find it hard to believe it was cleaned. Bathroom wall had brown smudge on it. Socket/light switch covers were loose. There was a creepy door in our room that connected to another room, I was unable to open it from our side but still a huge safety concern. Door handles were loose. Bucket in the hallway to collect water from ceiling. The towels were horribly stained and had holes in them.Tiles in the pool area were pulling away from the wall. The whole experience was like a bad horror movie.

Bad

Liked: Hi everyone one, so we didn't even stay at this place. We booked our stay when we arrived at the facility the person at the front desk asked for a extra $100, not the price we got when we booked. So beware everyone.

Disappointing

Liked: The room wasn't ready for check in, the air/heat unit didn't work, the pull out sofa was nasty and did not have sheets on it

Very good

One of the worse EVER!!...

Liked: We were coming in off a long day on the road and 2 hours later due to traffic. We got in around 12:15 am. Well when I checked in the desk told me that the room we have the bathroom light doesn’t work and that in the morning the manager will be issuing us a refund. That’s how our stay started. It got worse. We needed to use the sofa sleeper because we had 5 guests. We received to sheets from the front desk at check in. When we opened the sofa the mattress was a 0 out of 10…with “0” being the absolute worst. We ended up putting the sheets on the entire couch. The bathroom was not stocked with a single towel. The toilet made a siren noise after flushing. The first table lamp was broke.
Disliked: Our room was not worth a dime that we prepaid for!! We stayed in Nashville at a hotel for about $20 less and it was well worth every dime!!

Exceptional

Pleasant