Comfort Suites Mobile East Bay

Passable

Liked: Staff happy and polite.
Disliked: Room didn't get cleaned towels not replaced in the ten days I was there! Curtain poles fell off. Lift was broken. Breakfast was repetitive.

My stay was so good...

Liked: Location, Awesome! Breakfast, Awesome! Staffing, AWESOME!! Pricing, Fantastic!
Disliked: I didn’t care for my feet being higher than my head in bed; I woke with a headache for 3 days. I started sleeping at the bottom of the bed or across the bed if watching Tv. Is that a thing in hotels now, where the foot of the bed is higher than the head ?

Exceptional

Very good

Liked: The staff was so kind and friendly. They were willing to assist any way possible.
Disliked: The elevator was not working making it difficult to move luggage to our room.

Disappointing.

Disliked: The elevator was broken, the remote to the television didn’t work and the phone in our room didn’t work so we couldn’t even call down about the remote. It was just disappointing

Had the elevator been working...

Liked: Very good.
Disliked: The elevator went down on Thursday and for the next 3 days we had to climb stairs with our luggage and such to the second floor

Exceptional

Ok for a quick stopover...

Liked: Breakfast was fine, location good, staff friendly enough.
Disliked: Unfortunately this hotel has seen better days. Elevator was out of order but we accepted having to cart our bags upstairs without complaint, ascending the exceptionally dark and dingy stairwell. Fridge was not working. Bathroom floor felt sticky and was not that clean, same with the shower. Bathroom door stuck badly and the entire room smelled musty and slightly smoky.

Pleasant