Comfort Suites Mattoon Guest Reviews
Write a review
Write a review
Robyn Mon, 21 July 2025
Exceptional
Liked: Staff was super friendly this time, opened breakfast a few minutes early when they saw we were leaving, gave us extra towels at the front desk when we were caught in a rain storm
Morgan Sat, 19 July 2025
Exceptional
Liked: Nice and comfortable
Disliked: Small pool
Gloria Fri, 11 July 2025
Good
Anonymous Wed, 2 July 2025
Pleasant
Anonymous Sat, 28 June 2025
Very disappointed with cleaniness of...
Liked: Great breakfast choices and was hot & fresh. Enjoyed the pool and hot tub.
Disliked: First room smelled like smoke, large stains in the carpet, and brown stain on couch. The second room smelled better but still dirty couch & stains on the carpet. Horrible pillows.
Donna Wed, 18 June 2025
Very good
Anonymous Mon, 9 June 2025
Clean well kept hotel ....
Liked: Clean and well kept! Impressive based on location in a relatively lesser populated area. I've stayed in some sketchy hotels off the interstate, but this was not sketchy! Pool and hot tub were working and clean. Rooms were spotless! Breakfast kitchen was 5 stars.
Lawrence Sat, 7 June 2025
Superb
Anonymous Mon, 26 May 2025
Superb
Cecilia Wed, 21 May 2025
Very good
Liked: Conveniently located. Nice facility and clean.
Disliked: Encounter with front desk staff was very short and seemed rude. Asked for an early check in day before arriving, they noted if possible and would make a note to housekeeping. When arrived staff was short on topic that was not possible, asked about where the restroom were and the response came off as rude and as if it were an issue to use the restroom to freshen up after a 7 hour drive before a graduation we were attending.