Comfort Suites Mattoon Guest Reviews
Write a review
Write a review
Ron Sun, 13 April 2025
Very pleasant and perfect location...
Liked: Friendliness of the staff and the cleanliness of the entire establishment.
Disliked: I feel that there should be Gluten-free items for people that have that allergy or other allergies for breakfast.
Sarahi Fri, 4 April 2025
Poor
Kathy Mon, 31 March 2025
IL
Liked: Well I ask for 1st floor when I booked the room because it is very hard to do steps she said they don't reserve 1st floor but a room ready on 2nd so we took it then on are last day of course we had to do the steps because the elevator wasn't working that why we wanted 1st floor on Cass something like that happened
Jennifer Wed, 26 March 2025
Good
Rogelio Sun, 16 March 2025
Exceptional
Finney Sun, 16 March 2025
Very good
Liked: The price for our size family
Disliked: The fact the pull out couch didn't pull out
Lizbeth Thu, 27 February 2025
Disappointed manager has not reached...
Liked: Had a bad experience in the pool with disrespectful teenage guest . Reached out to the manager and emailed her and she never replied it’s been 2 days already. Spoke to front desk workers and not even an apology.
Jeremiah Mon, 24 February 2025
Exceptional
Paula Wed, 19 February 2025
Exceptional
Katie Mon, 3 February 2025
Nice place to stay and...
Liked: When checking in everything was very smoothly. Everything was easy to get around. Breakfast was very good as well. Everything surrounding the hotel was very easy to get to.
Disliked: The rooms were definitely small for a 2 queen bed room. Our coffee maker didn't work in the room.