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Quality Suites eef - (855) 208-4301
Quality Suites, 5113 South Loop 289, Lubbock, TX -(855) 208-4301
Area: Southwest Lubbock - Buddy Holly Center Museum
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BOOK ONLINE OR CALL - (855) 208-4301
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (302 Ratings)
8.8 miles from Lubbock centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Offering an outdoor pool Quality Suites is located in Lubbock. Free WiFi access is available. Each room here will provide you with a TV air conditioning and a seating area. Complete with a microwave the dining area also has a refrigerator and a coffee machine. Featuring a bath or shower private bathroom also comes with a hairdryer. Extras include cable channels. The property offers free parking.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Swimming Pool
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Soundproof rooms
` Non-smoking throughout
` Heating
` WiFi
` Outdoor pool (seasonal)
` Wheelchair accessible
` outdoor pool
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` WiFi available in all areas
` Fitness centre
` Free WiFi
` Toilet with grab rails
` Higher level toilet
` Visual aids: Braille
` Key card access
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Parking on site

Quality Suites Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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2

Disappointing - 2.0 out of 5

L Tue, 9 April 2024

Disappointing

Liked: The staff was great and friendly.
Disliked: The floor in the room was coming up and lots of corrosion in the bathroom.

0.5

Poor - 0.5 out of 5

Chris Mon, 8 April 2024

HORRIBLE

Liked: Nothing
Disliked: It was dirty our ac didn’t work, the shower didn’t work there was mold in the sinks and on the floorboards. Plus the charged us over 120 more then they were supposed to after I canceled the 2nd night due to the condition of the room. And got yelled at when I said the shower and ac don’t work by customer service.

3.5

Good - 3.5 out of 5

Clemens Fri, 5 April 2024

We will stay there again....

Liked: Breakfast was great. Bed’s were great. I miss carpet on the floor.
Disliked: We were in a handicap room and the shower chair had not been moved or mopped under for some time. I used my wash cloth to clean off the seat and cloth was very dirty just mopping under the chair on the floor. I would recommend changing mop water more often.

0.5

Poor - 0.5 out of 5

Mendez Thu, 28 March 2024

I didn’t even stay here...

Liked: Nothing the guy at front desk was very rude I have stayed at quality inn a couple times for work I travel back and forth from Dallas for work and he told me I had to pay a deposit I didn’t end up staying even though I made reservations and already paid I didn’t even get my money back I’m very upset with the way I was treated
Disliked: The customer service was terrible!!!

1.5

Poor - 1.5 out of 5

James Mon, 25 March 2024

Stray cats eating rats behind...

Liked: The stray cats outside eating the rats. That was cool …
Disliked: I didn’t like the smell. Maintenance and cleanliness weren’t priorities of theirs. Breakfast was bad. Terrible coffee. Front desk lady was intentionally caddy. They use dirty mop water in the rooms. I wouldn’t go back.

5

Exceptional - 5.0 out of 5

Monica Tue, 19 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Stacy Mon, 18 March 2024

Exceptional

Liked: Staff and location
Disliked: Floor in my room needed to be repaired. People smoking weed in their rooms and you can smell it all over the hotel.

4

Very Good - 4.0 out of 5

Dashira Mon, 18 March 2024

Very good

4

Very Good - 4.0 out of 5

Donna Sun, 17 March 2024

Very good

5

Exceptional - 5.0 out of 5

Becky Sun, 10 March 2024

Enjoyed our stay.

Liked: Hotel needs a lot of work in the rooms. You need to put handles on shower. My daughter and I almost slipped and fell.

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Quality Suites 5113 South Loop 289, Lubbock, TX