Comfort Suites Loveland Johnstown Guest Reviews
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6.1 miles from Johnstown centre |
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Sarah Thu, 14 March 2024
Very good
Oleary Sat, 2 March 2024
Exceptional
Daniel Wed, 28 February 2024
Passable
Miranda Tue, 27 February 2024
Nickel and Dining, Authoritarian Feel
Liked: Front desk peopleClean room
Disliked: Dirty-looking pool and pool deckMurky pool waterAlgae on pool deck concreteHair and other objects floating in poolGood front desk staff, but this hotel's management seems to have them by the throat. They take your name when you ask for pool towels and say that you have to return them first if you want more.No pillows available for the sofa bed. And front desk staff can't locate any when I ask. Sofa bed cover is dirty with crumbs and hair.Text message at 11:00 p.m. saying that all guests essentially need to keep their kids quiet starting at 10:00 p.m., which is quiet time for most hotels, or risk being removed from the property. This is a generic text message sent to all guests, I'm assuming, because our kids were quiet and in bed before 10:00 p.m. It's not the quiet time that I have a problem with, but it's the fact that they send guests text messages with threats. What is this? Motel 6?I have stayed at a million hotels as a frequent traveler, and never has this happened.Very controlling.Definitely not customer first.I don't remember any of this being the case years ago when we first stayed here not long after the place opened.It's a shame too, because the hotel overall was in pretty good shape. And the front desk staff were attentive and professional, and especially so on the morning of February 26th. It's just the way the hotel is managed that we have a problem with.Is this typical for Comfort Suites? Or is this specific to local management or ownership?We will probably think twice before staying in another comfort suites because of this.PS: Don't put your eating utensils face up. That's a basic rule of hospitality management. For example, forks go with the pointy sides down. Other people's hands touch lots of the utensils in the utensil container when they are grabbing something. I don't want their germs on the eating end of my fork or spoon.
Quenzer Mon, 26 February 2024
Pillows should be standard at...
Liked: Great location, off I-25 and near lots of other places, Scheels right next door was nice. Lots of restaurants nearby. Nice pool for a hotel, kids loved the slide.
Disliked: There was only one pillow in our room for three guests. When I stopped by the front desk to inquire about getting two additional pillows, I was told they were all out of pillows and given two stacks of folded bedsheets, and told that I could rest my head on those. It was quite ridiculous.
Fabian Mon, 19 February 2024
Went to spend valentines and...
Liked: Clean and the pool
Disliked: Nothing
Sarah Thu, 1 February 2024
Superb
Barbara Thu, 1 February 2024
Superb
Disliked: Handicap room was on third floor. If it was a necessity to have to use stairs, I would not have been able to.
Courtney Thu, 1 February 2024
Superb
Jeremy Fri, 12 January 2024
Disappointing