Comfort Suites Lansing Guest Reviews
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|2.3 miles from Lansing centre|
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Fahed Mon, 8 August 2022
Fahad Sat, 6 August 2022
Liked: Clean room but smell bad
Disliked: Elevator was out of service and pool was closed.
Kelly Thu, 4 August 2022
Maurice Thu, 4 August 2022
other than the waffles, I...
Disliked: the elevator was broken. the swimming pool was closed. the whirlpool was dirty as well as the room. breakfast muffins were stale. always a bag of garbage in the hallway. someone?s foot insoles on the floor in our bedroom. the first night the television didn?t work and the front desk was no help. we cleaned our own bathroom ourselves the tub was filthy.
Mitalia Thu, 4 August 2022
Jennifer Wed, 3 August 2022
Would stay here again. It...
Liked: We thought it was a great value that we stayed on our way to NY and our way back towards Arizona. It worked well for our family of 5 to get the room with the pull out couch and double beds.
Disliked: The area around the hotel is not busy and there is not much to see.
Rodrigues Wed, 3 August 2022
I won?t stay there again
Disliked: We intentionally ordered a room with the whirlpool whirlpool Jets were dirty and grimy the front face of the whirlpool was on the ground the water pressure was terrible and the hot water wasn?t hot so there was no point in using the whirlpool. Then we were told breakfast would be served at six we checked out at 6:30 breakfast still wasn?t ready they said it would be another 15 to 20 minutes
Beth Mon, 1 August 2022
This property was so filthy...
Liked: There was nothing redeeming about this Comfort Suites property!
Disliked: This was the absolute filthiest hotel property we have ever scheduled a stay with!! Every floor surface was unswept and stained throughout the building! Our guest room was no different, including a disgustingly unclean restroom! There were toothpaste spots in the sink, brown grime in the tub, and a nasty dirty toilet!!! Primary amenities of the hotel were also broken and/or not maintained. The elevator was broken and swimming pool closed for maintenance issues. Lastly, the customer service was also poor. Both desk clerks were unapologetic and did not offer any recourse for making changes to the conditions.
Myiesha Mon, 1 August 2022
Sue Mon, 1 August 2022
We would stay again!
Liked: good location for elderly travelers