Comfort Suites Kodak Sevierville

An unpleasant stay overall. The...

Liked: Excellent location and easy access. The breakfast was good and the dining area clean.
Disliked: Watch out for the pet fee!!!! The room base charge was $120, a good price for the location. But the pet fee is outrageous. They charged $75.00 for a pet!!! That is 62.5% of the cost of the room! How do you justify such an exorbitant fee? Our pet is small at 8# so we expected $25-$30 but not $75! We also did not like the comfort of the room. The AC unit was an old unit and had a hard time cooling the room. When it made it to temperature and we went to bed, there was no comforter or blanket, just sheets. And the sheets smelled to body odor, almost as if they had not been changed from the last guests.

Very good

Good

Liked: All the staff was friendly. Breakfast was very good, and the coffee was hot! Just like it should be.
Disliked: Shower and sinks clogged. Pretty noisy in rooms. Bathroom was a bit dirty, and the bathroom door was kinda messed up. The bottom was rubbing on the floor which made it stick in some spots, so you had to use some force to get it past those points

Great Stay

Liked: June checked us in and was very courteous, professional and I have cancer she treated me with utmost respect. The room and breakfast was great.
Disliked: I would have liked the pool to have been a little warmer, it was colder than I thought it would have been

Bad

Liked: Nothing there were bugs all in our room when we woke up

Superb

Very good

Everything was fine until the...

Liked: Breakfast was good
Disliked: N/A

Superb