Comfort Suites Knoxville Airport Guest Reviews
Write a review
Write a review
Andy, Heath Springs, visiting The Shed Maryville
Overall a great place, will be returning next year for our Shed Reunion.
Liked: Room, breakfast and staff.
Disliked: Hard to keep room cool.
Ruth Tue, 29 July 2025
We were thankful that we...
Liked: Daniel was great checking out. He was nice and efficient. He even let us know that we forgot something in the room. Great employee.
Disliked: Check-in was a little rough. The lady behind the counter was talking on her cell. It seemed like she was having a bad night. So I was trying to give her some grace. However, it went from bad to worse. Her greeting was curt and checking me into my room was not a priority. She stood talking to co-workers instead. Not very personable.The room had a very damp smell to it, like soured towels. We had stayed a the Comfort Inn in Athens for 6 days and it was wonderful.
Mark Wed, 23 July 2025
Passable
Michael Mon, 14 July 2025
Bad
Liked: They said they would refund my money and it still hasn’t arrived
Bilbrey Fri, 11 July 2025
Very good
Kathryn Thu, 10 July 2025
Very good
Liked: It was clean quiet and close to the airport. The breakfast was very good they had hot cheese omelettes and real butter for the toast. The pool and jacuzzi was out of service. I believe this needs to be told to the customer as that was especially what we went for. Spoke with another person about the pool being down and it had been down for a week already waiting for a part to come was disappointed. We had fun anyway and it was a beautiful facility.
Disliked: Pool and jacuzzi were down . We should have been notified so we could have switched hotels. Or offered at a discount :(
Nixon Mon, 7 July 2025
Very good
Cynthia Thu, 3 July 2025
Exceptional
Jacey Mon, 30 June 2025
Superb
Liked: It was super clean and close to everything!!
Disliked: Parking kinda stunk
Charity Sun, 29 June 2025
Exceptional
Terri Tue, 24 June 2025
Superb
Liked: Staff was great!
Disliked: A little pricey, but what isn't these days.