Comfort Suites Knoxville Airport

Overall a great place, will be returning next year for our Shed Reunion.

Liked: Room, breakfast and staff.
Disliked: Hard to keep room cool.

Very disappointing and unfriendly front...

Liked: Breakfast was okay and the woman setting it up was friendly.
Disliked: Pool and hot tub area was pretty awful. Elevator floor was sticky and felt dirty. Front desk staff (young man in charge was not friendly at all). Room phone wasn’t working so I had to walk back down stairs to get bedding for the sofa sleeper even though he knew I was going to use it since we had asked if there was a room available with 2 beds. He said no, they were fully booked but not sure I believed him. I don’t think he wanted to bother changing the room in the computer. We are starting to fly in and out of Knoxville often to hike the AT, but we definitely won’t be staying at this hotel again.

Pleasant

Too expensive for a marginal...

Liked: Location
Disliked: Cost, tub in bathroom extremely slippery

Horrible. The room smelled like...

Liked: Good location.

Very good

Very good

Pleasant

Liked: The beds were very comfortable. The check in was very easy and quick. The room was very spacious and the bathroom.
Disliked: This place could definitely use some updates - the hallway ceilings had water damage and were leaking. The rooms bathroom paint was peeling away due to water damage. The house keeping was not the best. There was an old donut beside the microwave stand. The conditioner bottle was used prior to our stay and was left in the room. The room needed to be vacuumed again. Upon checking out the man at the front desk stayed on his phone the entire time.

Very good

Liked: It s a convent location for when I travel there.
Disliked: It's so hard to get to and get out of. Traffic is horrible. No lights at intersection

Exceptional