Comfort Suites Katy Guest Reviews
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|1.2 miles from Katy centre|
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Arian Wed, 16 January 2019
It wasn?t bad but felt...
Liked: Staff was nice and helpful. Good breakfast.
Disliked: Tiles in bathroom were cracked and creaky. Window leaked and had water damage. Seemed like shackling was coming down from window and was building mold.
Angela Tue, 15 January 2019
I enjoyed my stay and...
Liked: I enjoyed my stay there. The room was nice and homie..
Disliked: There was nothing I didn't like.
Gabriel Wed, 2 January 2019
all in all it was...
Disliked: The room that we stayed in did not have a shower curtain in the bathroom also when we went to the breakfast area we got there at 9:40 a.m. the young lady that was there was already cleaning up the place cuz I believe they close it at 10 so we were uncomfortable and felt rushed
Kory Thu, 27 December 2018
Dawayne Wed, 26 December 2018
all in all, my stay...
Liked: The size and cleanliness of the room was very impressive. Kudos to your friendly staff who made our stay much more enjoyable.
Disliked: Everything was excellent.
Bernhard Tue, 25 December 2018
Katy Mills Xmas 2018
Liked: Good price for your value
Disliked: No gluten free options available at breakfast
B Thu, 20 December 2018
Liked: The staff, hospitality, breakfast (chobani yogurt!!) Cleanliness and layout of rooms. Bed is great.
Disliked: This is minor but it is easy to miss this parking area. A sign by the correct entrance would be helpful. The entrance has a Walmart sign and leads to a loading area that has a connecting drive to the parking. Maybe there is another way?
Ikenna Sun, 16 December 2018
My stay was okay except...
Disliked: I mentioned before that the staff at the front desk on the date I checked out was rude and aggressive. The lady is Venezuelan, forgotten her name.
Ikenna Wed, 12 December 2018
Stay was okay, every other...
Liked: A particular Staff was not as friendly as expected, the Venezuelan Lady at the front desk, forgotten her name.16th to 17th was okay but 18th to 22nd stay was when I encountered the lady upon check out at the front desk.
Disliked: She insisted I was going to pay for two towels claiming I messed them up, the face towel may have been messed up but the other big towel was just okay. White towels can never remain clean when used and she was aggressive, not the way to relate with a customer that you expect to patronize your hotel a second time. I paid for the two towels and left with out argument. She almost also accused a colleague that two towels were missing from his room when infact they were collected by the cleaners for the purpose of laundry, again questionable attitude. She probably has a mindset about blacks but unfortunately for her we are company sponsored delegates on professional assignment and we travel all over the world in the course of our work and have stayed in several hotesl across the globe so we have good moral standard and etiquette etc.
Laura Tue, 11 December 2018
Disliked: The pull out coach should not be considered a sleeping option. Not even adequate for kids. Very uncomfortable.