Comfort Suites Innsbrook - Short Pump

OK for an overnight stay.

Liked: Close to concert.
Disliked: Breakfast.

Family was very disappointed with...

Liked: Only the breakfast and the staff behavior was nice.
Disliked: Very dirty, no cleaning during our 4night stay.

It was too good thankyou

Liked: Breakfast was good and delicious. There were some problems like bathroom lock was broken and ironing stand was broken rest was good the room was too good .
Disliked: I like the corner sofa and the room was also good. Please check every room and do mantainance job.

Bad

Bad

Good

Overpriced

Liked: Bed was soft
Disliked: I was double charged and it’s been hard trying to communicate with the appropriate people to fix my issue

Exceptional

Liked: Great location

Will not stay again. Not...

Liked: Location to Glen Allen
Disliked: DirtyBugsHair in tubSmelled like weed

Poor

Liked: Only the bed and pillows
Disliked: Noisy,cockroaches in bathroom,bad smell,scary looking people in hallways late into the night,Breakfast waffle maker not working,Had 3 bagels available ,cereal was stale and fruit (orange and apple) orange was not edible and apple was so hard had to use knife to cut.