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Comfort Suites Innsbrook - Short Pump

eef - (888) 420-1645
Comfort Suites Innsbrook - Short Pump, 4051 Innslake Drive, Glen Allen, VA -(888) 420-1645
Area: Innsbrook
(Map)
3.25
HOTEL RATING: 
PLEASANT
3.25 out of 5 (741 Ratings)
2.2 miles SERVPRO Richmond Pavilion
v6 mins driving
BOOK ONLINE OR CALL - (888) 420-1645
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Hotel Description
Comfort Suites Innsbrook - Short Pump is located in Broad Meadows, 13 miles from Greater Richmond Convention Center and 13 miles from University Stadium. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has an indoor pool and a 24-hour front desk. All rooms at the hotel come with a TV with satellite channels. Guests at Comfort Suites Innsbrook - Short Pump can enjoy an American breakfast. Virginia Commonwealth University School of the Arts is 13 miles from the accommodation, while Museum Of Confederacy is 14 miles from the property. Richmond International Airport is 21 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` vending machine
` telephone
` blackout curtains
` Fireplace
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Sofa
` Bicycle parking
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Food delivery
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Desk/workspace available

Comfort Suites Innsbrook - Short Pump Guest Reviews

Overall Average Score: 
Pleasant (3.25 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Judith, Shenandoah, visiting SERVPRO Richmond Pavilion

OK for an overnight stay.

Liked: Close to concert.
Disliked: Breakfast.

2

Disappointing - 2.0 out of 5

Anonymous Mon, 7 July 2025

Family was very disappointed with...

Liked: Only the breakfast and the staff behavior was nice.
Disliked: Very dirty, no cleaning during our 4night stay.

3.5

Good - 3.5 out of 5

Zia Mon, 7 July 2025

It was too good thankyou

Liked: Breakfast was good and delicious. There were some problems like bathroom lock was broken and ironing stand was broken rest was good the room was too good .
Disliked: I like the corner sofa and the room was also good. Please check every room and do mantainance job.

0.5

Poor - 0.5 out of 5

Anonymous Mon, 7 July 2025

Bad

0.5

Poor - 0.5 out of 5

Asadullah Mon, 7 July 2025

Bad

3.5

Good - 3.5 out of 5

Anonymous Tue, 1 July 2025

Good

2

Disappointing - 2.0 out of 5

Taunya Mon, 30 June 2025

Overpriced

Liked: Bed was soft
Disliked: I was double charged and it’s been hard trying to communicate with the appropriate people to fix my issue

5

Exceptional - 5.0 out of 5

Cathrine Fri, 27 June 2025

Exceptional

Liked: Great location

0.5

Poor - 0.5 out of 5

Carrie Thu, 26 June 2025

Will not stay again. Not...

Liked: Location to Glen Allen
Disliked: DirtyBugsHair in tubSmelled like weed

1.5

Poor - 1.5 out of 5

Edward Thu, 26 June 2025

Poor

Liked: Only the bed and pillows
Disliked: Noisy,cockroaches in bathroom,bad smell,scary looking people in hallways late into the night,Breakfast waffle maker not working,Had 3 bagels available ,cereal was stale and fruit (orange and apple) orange was not edible and apple was so hard had to use knife to cut.

0.5

Poor - 0.5 out of 5

Robin Wed, 25 June 2025

Will Never try to stay...

Liked: The Staff
Disliked: I paid for the room but couldn’t stay. I had my 3 grandchildren with me and the room and hall was so Smokey I had to take them out of the hotel at 11:30 pm.

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Comfort Suites Innsbrook - Short Pump 4051 Innslake Drive, Glen Allen, VA