Comfort Suites Huntsville MidCity District at Research Park

Superb

Stay was great

Liked: Breakfastwas ok I don't eat breakfast
Disliked: They are short of wooker

Never again! NEVER. EVER AGAIN!

Liked: The courteous presentation(s) of the personnel as they attempted to provide service(s) beyond their ability.
Disliked: WHAT WAS NOT LIKED ABOUT THE PROPERTY. 1. Facility needs overall renovations.2. Toilet flushometer continually flushing(i.e. every 5 to 10 minutes.)3. Mold and mildew in both assigned bathrooms(i.e. 104 and 101)4. Bulbs missing from desk lamps.5. Water from the room directly above leaking into bathroom whenever a shower was taken.6. Torn bed sheet(at the foot of bed in room 104).7. Missing iron/board in room 101.8. Lack of sufficiently appointed towels.9. Room window poorly installed. Sealant from the original window still visible. Hence, worm crawling on the wall prior to new room assignment.10. Need for proper signage. During breakfast, I received a phone call. I stepped outside for privacy while speak about business. There was no sign that the door, in the dining area, was not functioning properly and should not have been opened. 11. T.V. in both rooms were not easily connected.12. The 'TELL TALE OF THE ENTIRE SITUATION': In the corridor, nearest 104, the drop ceiling tiles had been removed. A bucket was catching water............... Can you imagine. Personnel were overly professional and courteous! We were not belligerent. On balance, the personnel were exceptionally responsive to our concerns.Going forward, I would not in good conscious recommend your hotel to anyone, even an enemy.

It was just Ok.

Liked: The lady who checked us in was GREAT!! She was very transparent and we appreciated it. She gave us excellent customer service!
Disliked: The couch in the room was filthy!!!! I had never seen so many stains. The water didn’t drain well so when you showered you stood in a puddle of water.

OK

Liked: Everything but HOUSECLEANER , Did NOT clean my room at all OR Did not bring towers to my room at all
Disliked: Room Cleaning

Disappointing with decent breakfast.

Liked: You should advertise if your pool has been broken for months.
Disliked: Room smelled like stale cigarettes from 1987. Pool drained and torn apart

Exceptional

Liked: Very friendly and helpful

Pleasant

Liked: Area and location
Disliked: They didn't clean my room at all

Very good

Liked: It was clean
Disliked: The remote to the television didn’t work. The phone in the room didn’t work. The food was very limited