Comfort Suites Houston Northwest Cy-Fair

Reasonable price for short stay!...

Liked: Breakfast ok. Location great!
Disliked: Location of ice machine.

Exceptional

Superb

Exceptional

Exceptional

The room was nice but...

Liked: Good location for getting on interstate and walkable to several places
Disliked: Broken elevator and not given advance notice or offered a discount for having to carry things up and down 3 flights of stairs with a baby in tow.

AVOID AT ALL COSTS

Liked: THIS HOTEL SHOULD BE CLOSED
Disliked: The hotel was not clean. The elevator had been broken for 4 days. When we left, it still wasn't fixed. The manager kept saying that it would be fixed "the next day." The side doors were not operable by room keys. The lobby restrooms were locked. The food in the breakfast room was obviously the least expensive quality that they could find. Eggs were only available every other day. They usually served cheap sausage and potatoes.Past reviews on the hotel website talk of car break ins, "residents " living the hotel and same things I have just mentioned that have gone on for months. To have a 4.2 star rating on your website clearly shows that this hotel was neve vetted.

Exceptional

Unsafe for vehicles

Liked: I didn't eat breakfast. I put some things in my truck first, but saw that my truck window was busted out so then I wasn't hungry anymore.
Disliked: That the area wasn't safe enough for my to park my truck and not have my window busted out. I walked into the front desk, explained everything and 9 hrs later still no call from the manager.