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Comfort Suites Houston Northwest Cy-Fair Guest Reviews
Overall Average Score:
Very Good (4.5 out of 5)
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The Sun, 29 June 2025
Exceptional
Tarance Tue, 10 June 2025
Superb
Barr Fri, 6 June 2025
Exceptional
Shureka Wed, 4 June 2025
Exceptional
Anonymous Tue, 3 June 2025
The room was nice but...
Liked: Good location for getting on interstate and walkable to several places
Disliked: Broken elevator and not given advance notice or offered a discount for having to carry things up and down 3 flights of stairs with a baby in tow.
Cassady Mon, 2 June 2025
AVOID AT ALL COSTS
Liked: THIS HOTEL SHOULD BE CLOSED
Disliked: The hotel was not clean. The elevator had been broken for 4 days. When we left, it still wasn't fixed. The manager kept saying that it would be fixed "the next day." The side doors were not operable by room keys. The lobby restrooms were locked. The food in the breakfast room was obviously the least expensive quality that they could find. Eggs were only available every other day. They usually served cheap sausage and potatoes.Past reviews on the hotel website talk of car break ins, "residents " living the hotel and same things I have just mentioned that have gone on for months. To have a 4.2 star rating on your website clearly shows that this hotel was neve vetted.
Kentrell Fri, 30 May 2025
Exceptional
Jeremy Mon, 26 May 2025
Unsafe for vehicles
Liked: I didn't eat breakfast. I put some things in my truck first, but saw that my truck window was busted out so then I wasn't hungry anymore.
Disliked: That the area wasn't safe enough for my to park my truck and not have my window busted out. I walked into the front desk, explained everything and 9 hrs later still no call from the manager.
Anonymous Mon, 26 May 2025
Good and comfortable
Chris Sat, 17 May 2025
If you are looking for...
Liked: The price from Booking.Com
Disliked: The first thing I didn't like was the front desk clerk.She was rude soon as I walked in their wasn't no greeting. she looked at me and just asked for my ID like she was the police. Very rude and second I was on the second floor and who ever was above me was banging on the floor ALL NIGHT LONG I called the front desk multiple times only for the same rude lady who checked me in, Came to my room and say she doesn't hear anything.It sounded like it was a bowling alley above my room. I checked out at 2am and went to a different hotel. I will be posting the video of the noise on my TikTok page for rooms not to visit.
