Comfort Suites Hanes Mall

Good

Very good

Liked: The room was clean
Disliked: N/A

Exceptional

Never again

Liked: The reviews got me, but I’m an honest reviewer.Location good, staff good. Bathroom door wouldn’t lock the main door locked as if someone tried to break in several times. There was obviously water damage to the walls in the room that they just painted over. In the bathroom the paint was peeling and the back of the door was splintered. The place has a funny odor to it.

Convenient location, nice remodel with...

Liked: Recent remodel was apparent
Disliked: The remodel was new bath tub/shower, very slippery. I knew to be careful but unfortunately lost my footing and flew out of the tub/shower landing very hard on the tile. Fortunately I did not hit my head. I immediately went to the front desk and filed and incident report and was given a bath mat for inside the tub. We can both be thankful there was not a more serious injury. Two other couple overheard my compliant about the tub and both stated they almost fell as well. I would seriously look into putting down some of those nonslip decals before you have a major lawsuit. You don't fall that hard at my age and not suffer soreness for the following days. Please avoid a serious injury to others.

Exceptional

Pleasant

Liked: The beds are soggy in the middle mattress needs change

Very good

Well worth it

Liked: Friendly staff although we had an issue it was fixed quickly and courteously