Comfort Suites Grandview - Kansas City

Would not stay here again...

Liked: The room was cute but not much else the staff was hardly at the desk so issues with the room weren’t solved in timely manors
Disliked: I didn’t like that they told me to cancel and rebook and when I did they said I owe them a fee like it wasn’t them who made me cancel then there were dirty towels the shower wasn’t cleaned or the sink mostly the room looked like someone was just in it before we got here and it didn’t even get cleaned or something and if they did clean it, it wasn’t cleaned properly

Exceptional

Disappointing

Liked: The hotel was ok
Disliked: Because i asked them to fixed the faucet in the shower because it was loose i have a picture of it he told me it was fixed and it was not the tub water was slowly going out of the tub the right side of the sink cold water didnot have no pressure coming of it and there was rust around the rim of of both sinks and for what they charged was not right and i dont feel like it was worth it the breakfast was not good some of the food was not all done or still cold .

Very good

Liked: Breakfast selection was good, beds cozy
Disliked: Kids running around, so much dog hair in our room

Very good

Superb

Liked: It was clean
Disliked: I didn’t like that they wanted to me to pay extra for my husband when I got a king bed. I also don’t like they don’t consider the let out bed as a place to sleep.

Very good

Exceptional

Passable

Liked: The room was clean and the staff was nice!
Disliked: The breakfast was cold!