Comfort Suites Eugene

Exceptional

Very good

Won’t stay here again.

Liked: The bed was comfortable.
Disliked: My daughter wanted to swim in the pool and use the hot tub. There was no lights on over the pool area. So I use the phone to call the desk and the man said they were motion activated and we just had to walk around. Well, that didn’t work. I walked around for about five minutes, clicking every single switch, and light which I could find and finally got some of them turned on. By that point, my daughter had already thought the pool area was creepy and didn’t want to stay down there. I talked her into using the hot tub and it was dirty and the material was painful to sit on and very scratchy. Overall it’s really outdated.

Exceptional

Liked: I love the location, the staff was kind and very helpful the person who checked us in was friendly and professional.
Disliked: I do wish I had requested a ground floor room closer to the handicap parking but they were out of ground floor rooms

Convenient location, friendly staff. In...

Liked: Breakfast had real fruit and eggs!
Disliked: All was good.

Exceptional

Good

I’d stay there again.

Liked: The staff went out of their way to be helpful. The hotel is clean and updated. I like how close it is to the university.

Exceptional